AI Usage & Disclosure Policy

Some parts of the Service are automated — applying plan limits, retrying failed payments, filtering spam and abuse, and generating default metadata from information you have already provided. These follow fixed, deterministic rules. They are not AI systems and do not involve profiling or inference about you.

We commit not to introduce AI processing of Customer Content without first updating this Policy and notifying customers in advance. See section 4.

Many customers use AI tools elsewhere and publish the output through Postlyo. That is permitted. It also carries obligations that are yours.

1. Hold the rights. You are responsible for ensuring content you publish, however produced, does not infringe anyone’s rights. AI tools can reproduce protected material, and the copyright status of purely machine-generated output varies by jurisdiction and may be weak or absent — which affects your ability to enforce rights in it.
2. Verify it. AI systems produce confident, fluent, factually wrong output. Publishing it unverified can expose you to defamation, consumer-protection, or professional-liability claims. This is particularly acute for health, legal, financial and safety topics.
3. Disclose where required. A growing number of laws and platform rules require AI-generated content to be labelled, including transparency obligations under the EU AI Act.
4. Label synthetic media. Images, audio and video that depict real people or events but were generated or materially altered by AI must be clearly labelled. Do not create deceptive depictions of real people — see our Acceptable Use Policy.
5. Comply with search engine guidelines. Bulk, low-value machine-generated content produced primarily to manipulate rankings breaches the published guidelines of major search engines and risks deindexing. On a shared platform, that harms other customers as well as you.
6. Comply with the terms of the AI tool you used, including any restrictions on commercial use of the output.

We do not review or verify content for AI origin, accuracy, or rights clearance. Responsibility for published content rests with you — see Terms of Service section 8.

Third-party AI companies operate crawlers that collect web content for model training. Your published sites are, by design, publicly accessible, and may be crawled.

• You control your own site’s crawl directives and can use them to signal your preferences to crawlers that honour them.
• Compliance is voluntary on the crawler’s part. No technical measure guarantees a crawler will respect a directive, and we cannot promise your content will not be collected.
• Postlyo does not sell, license, or supply Customer Content to AI companies for training. If we were ever asked to, we would refuse absent your explicit instruction.

Should we introduce AI-powered functionality, we commit to the following:

1. Advance notice. At least 30 days before any AI feature that processes Customer Content becomes available, and this Policy updated first.
2. Opt-in, not opt-out. AI features that process Customer Content will be off by default and require your affirmative action to enable.
3. No training on your content — ours or a third party’s — without your separate, explicit, revocable consent. Consent will not be a condition of using the Service.
4. Disclosure of providers. Any AI provider will be added to our sub-processor list before processing begins, and will be contractually bound not to train on your data.
5. Human oversight. We will not use AI to make decisions with legal or similarly significant effects about you without human review and a route to challenge the outcome.
6. Labelling. Content generated or materially assisted by an AI feature within the Service will be identifiable to you as such.
7. Regulatory compliance. We will assess obligations under the EU AI Act and comparable regimes before deployment.

Any change to section 1 — that is, any introduction of AI processing of Customer Content — is by definition a material change and will be handled under section 4.1 and Terms of Service section 21.

Questions about this Policy: legal@postlyo.com or privacy@postlyo.com.