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Terms of Service

Last updated: January 21, 2026

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "User") and Postlyo ("Provider," "we"). By accessing or using our services, API, or website (collectively, the "Platform"), you agree to be bound by these Terms and our Privacy Policy.

2. Services Provided

Postlyo provides an enterprise-grade content management system and publishing infrastructure. Services include, but are not limited to:

  • Cloud-based content hosting and delivery via Edge Network
  • Programmatic SEO generation and management
  • Automatic asset optimization and distribution
  • Multi-tenant architecture and team collaboration tools
  • Analytics and engagement intelligence

3. Intellectual Property Rights

Your Content: You retain all ownership rights to the content, media, and data you upload to the Platform. You grant Postlyo a worldwide, non-exclusive license solely to host, modify for technical purposes (e.g., compression), and distribute your content as required to provide the Service.

Platform Rights: Postlyo retains all rights to the underlying software, algorithms, design, and infrastructure.

4. Acceptable Use Policy

You agree to use the Platform in compliance with all applicable laws. Prohibited activities include:

  • Hosting illegal, fraudulent, or malicious content (phishing, malware)
  • Attempts to circumvent platform usage limits or security measures
  • Reverse engineering the API or infrastructure
  • High-volume automated requests that degrade service stability

5. Billing, Cancellation, and Refunds

  • Subscriptions: Services are billed in advance on a recurring monthly or annual basis.
  • Cancellation: You may cancel at any time via the dashboard. Access continues through the end of the billing period.
  • Refunds: As a digital service with immediate provisioning, we do not provide refunds. A free trial is provided for evaluation purposes.
  • Fair Use: Overage fees may apply if usage exceeds plan limits significantly and consistently.

6. Service Level Availability

We employ best-effort engineering to maintain 99.9% uptime. Scheduled maintenance will be communicated in advance. We are not liable for downtime caused by upstream providers (e.g., AWS, Cloudflare) or force majeure events.

7. Termination

We reserve the right to suspend or terminate accounts for violations of these Terms, particularly regarding Acceptable Use or non-payment. Upon termination, data export tools will be provided for a grace period of 30 days, after which data is permanently purged.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Postlyo SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES. OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES SHALL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT PAID BY YOU IN THE PAST TWELVE MONTHS.

9. Contact Information

Legal correspondence should be directed to legal@postlyo.com or via our contact portal.