DMCA / Copyright Complaint Policy
How to report infringing content, and how to respond to a notice.
1. Scope and how we operate
Postlyo hosts content that our customers publish. We do not create, select, review or endorse it. When we receive a valid notice of alleged infringement, we act on it in accordance with this Policy.
This Policy is designed to meet the notice-and-takedown requirements of the US Digital Millennium Copyright Act, 17 U.S.C. § 512, and serves as our general process for copyright complaints from any jurisdiction.
2. Designated Copyright Agent
Send all copyright notices to:
| Field | Detail |
|---|---|
| Agent | To be completed by the website owner. |
| Company | Postlyo |
| dmca@postlyo.com | |
| Postal address | Must be published in full here — unlike elsewhere on this site, this one cannot be “available on request”. See the note below. |
| Phone | To be completed by the website owner. |
Action required by the website owner before relying on this page
To claim the DMCA safe harbour in the United States, the designated agent must be registered with the US Copyright Office through its online directory, and the registration renewed every three years.
Publishing this page is not sufficient. Without the registration the safe harbour is unavailable, and the platform is directly exposed to infringement claims arising from content customers publish.
The agent’s full postal address must be published above, and must match the Copyright Office registration exactly. Everywhere else on this site the registered address is supplied on request instead of being published — that approach does not work here. A designated agent who cannot be served at a stated address is not effectively designated, so withholding it would forfeit the protection the registration is meant to secure.
3. Filing a notice of alleged infringement
Your notice must be in writing and include all of the following:
- A physical or electronic signature of the copyright owner, or a person authorised to act on their behalf.
- Identification of the copyrighted work claimed to have been infringed. If multiple works at one site are covered, a representative list.
- Identification of the material claimed to be infringing, with enough detail for us to locate it — a full URL for each item. “Content on this site” is not sufficient.
- Your contact information: name, postal address, telephone number and email address.
- A statement that you have a good faith belief the use is not authorised by the copyright owner, its agent, or the law.
- A statement that the information in the notice is accurate, and — under penalty of perjury — that you are the copyright owner or authorised to act on their behalf.
Send it to the agent in section 2. Incomplete notices delay action; we will tell you what is missing.
3.1 Please consider first
Before filing, consider whether the use may be fair use, fair dealing, licensed, or otherwise lawful. Under 17 U.S.C. § 512(f), anyone who knowingly materially misrepresents that material is infringing is liable for damages, including the alleged infringer’s costs and legal fees. Courts have enforced this.
Filing notices to suppress criticism, competition, or unfavourable reporting is misuse of this process and we will treat it as such.
4. What we do with a valid notice
- Review the notice for completeness. Incomplete notices are returned for correction.
- Remove or disable access to the identified material expeditiously.
- Notify the customer who published it, forwarding a copy of the notice — including your name and contact details, which we are required to pass on. If you do not want your details shared with the alleged infringer, do not file a notice.
- Record the notice against the account for the purposes of our repeat-infringer policy (section 7).
- Restore the material if we receive a valid counter-notice and the conditions in section 5 are met.
We may decline to act on a notice we reasonably believe is invalid, abusive, or filed in bad faith, and we will explain why.
5. Counter-notice — if your content was removed
If your material was removed and you believe this was a mistake or misidentification, you may file a counter-notice. It must include all of the following:
- Your physical or electronic signature.
- Identification of the material that was removed, and where it appeared before removal.
- A statement under penalty of perjury that you have a good faith belief the material was removed as a result of mistake or misidentification.
- Your name, postal address and telephone number.
- A statement that you consent to the jurisdiction of the Federal District Court for the district in which your address is located (or, if outside the United States, any judicial district in which we may be found), and that you will accept service of process from the person who filed the original notice.
5.1 What happens next
- We forward your counter-notice to the person who filed the original notice — including your name and contact details.
- If they do not notify us within 10–14 business days that they have filed a court action seeking to restrain the activity, we may restore the material.
- If they do file suit, the material stays down pending the outcome.
5.2 Before you file one
A counter-notice is a sworn statement that submits you to the jurisdiction of a court and gives your identity and address to the complainant. Take legal advice before filing one. Do not file a counter-notice simply because you disagree with the removal.
6. Non-US and other complaints
We accept copyright complaints from any jurisdiction using the same process. If your jurisdiction’s law requires a different form of notice, tell us which law you rely on and provide equivalent information.
For complaints that are not about copyright — defamation, privacy, trade mark, or other unlawful content — use abuse@postlyo.com and see our Acceptable Use Policy. Trade mark complaints should go to legal@postlyo.com.
7. Repeat infringer policy
In appropriate circumstances, we terminate the accounts of customers who are repeat infringers. This is a condition of the DMCA safe harbour, and we enforce it.
| Event | Consequence |
|---|---|
| First valid notice | Content removed; account holder notified and warned |
| Second valid notice | Content removed; formal warning; account flagged for review |
| Third valid notice | Account suspended or terminated |
A notice is not counted where a valid counter-notice results in restoration, or where we determine the notice was invalid or abusive. We consider the overall circumstances, including the volume and severity of the infringement, and may terminate sooner in egregious cases.
Terminated accounts receive no refund. See our Refund & Cancellation Policy.
8. Abuse of this process
Submitting false or bad-faith notices — or false counter-notices — may expose you to liability under 17 U.S.C. § 512(f) and equivalent laws. We may refuse to process notices from a party who has repeatedly filed abusive ones, and may report the conduct.
9. Contact
| Purpose | Contact |
|---|---|
| Copyright notices and counter-notices | dmca@postlyo.com |
| Trade mark and other legal complaints | legal@postlyo.com |
| Other abuse | abuse@postlyo.com |
This Policy is not legal advice. If you are unsure whether to file a notice or a counter-notice, consult a lawyer.
This document is provided in English. If we publish a translation and there is a conflict, the English version governs unless local law requires otherwise.